Privacy Policy

DivorceFastCA ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data.

By using our website at divorcefastca.com or any of our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in three ways: information you give us directly, information collected automatically, and information from third parties.

Information You Provide Directly

When you use DivorceFastCA, you provide us with personal information necessary to prepare your divorce documents. This includes:

• Contact information: Your name, email address, phone number, and mailing address
• Account credentials: Email address and password used to create your account
• Spouse information: Your spouse's full legal name, address, and contact information
• Marriage information: Date of marriage, date of separation, county of residence
• Children's information: Names and dates of birth of any minor children from the marriage, custody and visitation arrangements
• Financial information: Details about property, assets, debts, income, and expenses as entered in the questionnaire
• Payment information: Credit card or payment details processed through our third-party payment processor (we do not store full payment card numbers)

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring URL (the page that brought you to our site)
• Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from third-party services you connect to our platform, such as payment processors, analytics providers, and customer support tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide our services: We use the information you submit in the questionnaire to generate your divorce document packet. This is the primary purpose for which your data is collected.

To manage your account: We use your contact information and credentials to create and maintain your account, process payments, and provide access to the Document Vault.

To communicate with you: We use your email address to send order confirmations, document download links, support responses, and service-related notifications. We may also send you information about updates to your documents or our services.

To improve our services: We use aggregated and anonymized usage data to understand how customers use our platform and to improve the questionnaire, document accuracy, and user experience.

To prevent fraud and ensure security: We use technical data to detect and prevent fraudulent activity, unauthorized access, and abuse of our platform.

To comply with legal obligations: We may use or retain your information as required by applicable law, regulation, or legal process.

We do not sell your personal information to third parties. We do not use your personal information for targeted advertising.

3. How We Share Your Information

We share your information only in the following limited circumstances:

Service providers: We share information with third-party vendors who help us operate our business, including payment processors, cloud storage providers, email delivery services, customer support platforms, and analytics tools. These vendors are contractually required to use your information only to provide services to us and to protect it appropriately.

Legal requirements: We may disclose your information if required to do so by law, court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

Business transfers: If DivorceFastCA is acquired, merged with another company, or sells substantially all of its assets, your information may be transferred as part of that transaction. We will notify you by email or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

With your consent: We may share your information for any other purpose with your explicit consent.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Sensitive Information

The information you provide to complete your divorce packet — including financial details, information about your children, and details about your marriage — is sensitive. We treat this information with heightened care. We do not use this information for any purpose other than preparing your documents and maintaining your account. We do not share this information with any third party except as necessary to deliver our services (e.g., cloud storage providers) or as required by law.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, tax, or regulatory purposes.

Document Vault subscribers may download and save their documents at any time. Upon account closure, documents stored in the Vault will be deleted.

6. Security

We use industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

If you believe your account has been compromised, contact us immediately at hello@divorcefastca.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

We use the following types of cookies:

• Essential cookies: Required for the website to function. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). These are anonymized and aggregated.
• Functional cookies: Remember your preferences and login state.

We do not use advertising or behavioral tracking cookies.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which we use it, and the categories of third parties with whom we share it.

Right to Delete: You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions (such as information we are required to retain by law).

Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.

Right to Opt Out of Sale: We do not sell your personal information. You do not need to opt out.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge you different prices, or provide you a different level of service because you exercised your privacy rights.

To exercise any of these rights, contact us at hello@divorcefastca.com with the subject line "California Privacy Request." We will respond within 45 days.

9. Children's Privacy

Our services are intended for adults who are filing for divorce. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, contact us at hello@divorcefastca.com and we will delete it promptly.

Note: Our questionnaire collects information about minor children (names, dates of birth) as part of the divorce document preparation process. This information is provided by the adult user and is used solely to complete the required court forms.

10. Third-Party Links

Our website may contain links to third-party websites, including California Courts self-help resources and county courthouse websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. If the changes are material, we will notify you by email or by a prominent notice on our website. Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, contact us at:

DivorceFastCA
Email: hello@divorcefastca.com
Website: divorcefastca.com

For California privacy requests, use the subject line: "California Privacy Request"